Shipping info and delivery details
Shipping & Delivery Information
At Vaping Village UAE, we strive to offer a seamless shopping experience by providing fast and reliable delivery services across the UAE. Below are the details regarding our shipping and delivery policies:
Free Shipping
We offer free shipping on all orders above 350 AED. For orders below this amount, a standard shipping fee will apply and be displayed during checkout.
Fast Delivery Options
We are proud to provide super-fast delivery within Dubai and surrounding emirates, with most orders being delivered within 1 hour of confirmation. This service is available for eligible areas and will be displayed during the checkout process. Delivery times for other emirates vary between 1-2 business days depending on the location.
Cash on Delivery
For your convenience, we offer a secure Cash on Delivery option for all orders within the UAE, allowing you to pay upon receipt of your goods.
International Shipping
Vaping Village UAE also provides international shipping to select countries. Please note that international orders are subject to additional shipping fees based on the destination country. Delivery timeframes and costs will be calculated at checkout.
Order Tracking
Once your order has been dispatched, you will receive a notification with a tracking link. This allows you to monitor the status of your delivery in real-time.
Failed Deliveries
In the event that delivery fails due to incorrect address details or recipient unavailability, our team will attempt to contact you for re-delivery arrangements. Additional charges may apply for repeat delivery attempts.
Customer Support
If you have any queries or need assistance with your order, please contact our customer support team at [insert contact details].